Monthly Archives: April 2013

RSA server certificate CommonName (CN) `plesk’ does NOT match server name!?

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Problem: RSA server certificate CommonName (CN) `plesk’ does NOT match server name!?

Solution: The RSA certificate is being referenced back to the server’s control panel, as such, the domain name doesn’t match the server name. Please note this message is harmless and can be ignored.

STEP 1:

1. Under your Plesk Control Panel, go to Websites & Domains > Secure Your Sites > Add SSL Certificate

2. Name your certificate

3. Make sure the domain name matches your site, remove www.

4. Click Self-Signed, your SSL Certificate has now been generated. Please note, this is a self-signed unsecure certificate, do not use this for PCII.

STEP 2:

1. Under your Plesk Control Panel, go to Websites & Domains, Click on Show Advanced Operations on the bottom of the screen.

2. Select Website Scripting and Security

3. Under Security, make sure Enable SSL Support is checked, in the pull down select the certificate you just created.

4. Click OK.

This should resolve the error message 🙂


Windows Small Business Server (Windows SBS) Update Services is not running because it automatically turns off if you customize Windows Server Update Services (WSUS).

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Problem:  In the Server Management Panel of SBS 2003 the server is reporting that update services are not running because it automatically turns off if you customize Windows Server Update Services.

Solution: This message was a pain to troubleshoot because at first glance the settings were not altered.  However, if you installed WSUS 3.0 (update services 3 upgrade) you can replicate the same issue.

This is the link to the correct Microsoft solution for resolving this issue: http://support.microsoft.com/?kbid=945985

Use Method #1, after applying Steps 1-4 and confirming the update service is running, return to Server Management > Update Services and click “refresh”

If you receive a Bad Request error, then your Internet Information Service for the default site is not running.. Go to Server Management > Advanced Management > Internet Information Service > Server > Web Sites >  Default Web Site  – Ensure the IIS is running for that site.