Problem: Magento Shopping cart displays blank page when items are clearly in the cart. Server Error log will display the following message: Call to undefined function mcrypt_module_open() Solution: PHP mcrypt() Module is not installed, install mcrypt to resolve this issue. To install mCrypt for PHP5 on your Ubuntu Linux system: sudo apt-get install php5-mcrypt Then … Continue reading
Plesk: Unable update mailbox: mailmng failed: Empty error message from utility
Symptom: When attempting to add a new mail account you receive the following error message: Unable update mailbox: mailmng failed: Empty error message from utility Solution: The error is caused by a security update released in Ubuntu for mysql 5.1.66, there is currently no Plesk fix for this error as of Nov. 13th, 2012. In … Continue reading
Joomla: Proper permissions for configuration.php
Symptom: What is the proper permissions for Joomla’s configuration.php? Solution: The proper setting is 0644 owner: read and write permissions, group: only read permissions, others: only read permissions. To change from SSH/Telnet: chmod 644 configuration.php Always check the configuration.php permissions after a fresh install as some servers require it to be set to 777 prior … Continue reading
Plesk: How do I Start, Stop and Restart Plesk from the Command Line?
Symptom: You need to Start, Stop, or Restart Plesk from the Command line Solution: Start: sudo /etc/init.d/psa start Stop: sudo /etc/init.d/psa stop Restart: sudo /etc/init.d/psa restart
Plesk: DNS Server installed but Bind9 won’t load
Symptom: Plesk 11 comes installed with Bind9 but the DNS Server will not start. Solution: There is a known conflict with apparmor in Ubuntu 10.04 LTS 1. sudo /etc/init.d/apparmor stop 2. Add the following to the apparmor profile: /etc/apparmor.d/usr.sbin.named # plesk runs bind in chroot, need perms /var/named/run-root/** rw, 3. sudo /etc/init.d/bind9 start 4. sudo … Continue reading
Magento: Stuck in Maintenance Mode
Symptom: Magento reports that it is in maintenance mode. This often occurs after system updates. “Service Temporarily Unavailable The server is temporarily unable to service your request” Solution: Login to the FTP and brows to the main web directory for your Magento installation, locate maintenance.flag and remove the file. The site should be live again.
Magento: Invalid Login Credentials
Symptom: When logging into Magento Connect Manager you receive, “Invalid Login Credentials” when using the right information. Solution: Your FTP Password was recently changed. Go to /downloader/connect.cfg and delete the file, it will automatically be recreated when you try to access the downloader again.